SQ INSIGHTS

Control all of your laundromats from a single website. Attract and retain more customers with mobile payment.

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BUSINESS MADE EFFORTLESS

Speed Queen® Insights opens up new worlds of efficiency and profitability for laundromat owners. Whether you have one store or fifty, Speed Queen Insights connects you to every aspect of your business and gives you the tools to attract and retain more customers.

CREATE A BETTER CUSTOMER EXPERIENCE

MOBILE PAYMENT TRANSFORMS CUSTOMER RELATIONSHIPS

Your customers expect more from a modern retail experience. More versatility. More convenience. Speed Queen Insights lets you meet—and exceed—their expectations with the Speed Queen app and Speed Queen Rewards. Since it’s fully integrated with your Speed Queen washers and dryers, there are no additional card readers to install and maintain.

Speed Queen App

Easy-to-use app creates best-in-class retail experience.

Speed Queen Rewards

Increase store loyalty and encourage repeat business.

Monitor wash and dry

Customers can easily check cycle status and time remaining from their smartphone.

Notification of cycle completion

Customers can run errands and receive a notice when their cycle is finished.

Multiple payment options

Less coin collecting saves time and hassle, letting you focus on running business.

WASH ALERT IS AVAILABLE ON

Tablet

Mobile

Speed Queen Insights offers Wash Alert on the Speed Queen app.
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1,120%

EXPECTED MOBILE PAYMENT
GROWTH 2016-2020

Source: eMarketer, Nov. 2016

94%

CONSUMERS WHO WOULD USE MOBILE WALLETS IF THEY COULD EARN LOYALTY REWARDS

Source: Points, Spring/Summer 2016

Disclaimer: Images shown for illustration purposes only. Actual screens may differ slightly.

STAY CONNECTED WITH YOUR CUSTOMERS

Take your business to new levels of efficiency and profitability with advanced analytics and customer data—all integrated into the same platform with the rest of your business management tools. Know how often each customer visits. Which machines they use. How they pay.

And use that information to increase your revenue through stronger customer relationships and a more rewarding laundry experience.

Advanced reporting and analytics

Track visits, rewards and stored value.

Integrated management platform

Streamline your business with machine, location and customer data in one place.

Compliance

Simple and secure payment processing with PCI DSS compliance.

Centralized refunds

Issue refunds directly to online wallet for improved service and efficiency.

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MAKE BETTER DECISIONS WITH BETTER DATA

 

Speed Queen Insights’ single-site solution gives you the tools to manage all of your laundromats more efficiently and profitably. Know which machines are busiest. Adjust pricing and set goals to maximize profits. It’s business made effortless.

RUNNING YOUR BUSINESS HAS NEVER BEEN SIMPLIER

IT'S ALL THERE. IN ONE PLACE. IN YOUR CONTROL

Speed Queen Insights lets your customers pay with the one thing they never leave home without—their smartphone—and it lets you run all of your laundromats from anywhere using a simple, intuitive website. With one partner and unmatched support, you get all the tools you need to make better business decisions.

Simple interface

Easily track and optimize financial and operational performance.

Business integration

Single-source data and analytics for all machines and laundromats.

Future-proof foundation

All upgrades will be bases on Speed Queen Insights platform.

Fast, easy installation

Factory-supported, with little to no downtime and no software to maintain.

Mobility

Control your laundromats from anywhere.

Peace of mind

Support from the world leader in laundry solutions.

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INTEGRATED TOOLS TO BUILD YOUR EMPIRE

Easily track revenue and set performance goals for any location.

Easily track revenue and set performance goals for any location.

Easily track revenue and set performance goals for any location.

Advanced data provides cycle and revenue information to help make better business decisions.

Advanced data provides cycle and revenue information to help make better business decisions.

Advanced data provides cycle and revenue information to help make better business decisions.

Detailed performance reports can be viewed within the Speed Queen Insights website or exported to Excel or a PDF.

Detailed performance reports can be viewed within the Speed Queen Insights website or exported to Excel or a PDF.

Detailed performance reports can be viewed within the Speed Queen Insights website or exported to Excel or a PDF.

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7:00 A.M.
9:15 A.M.
11:00 A.M.
12:00 P.M.
1:30 P.M.
2:45 P.M.

7:00 A.M.

7:00 A.M.

Check daily revenue for each laundromat.

Compare to & update benchmark goals.

9:15 A.M.

9:15 A.M.

Subscribe to Store & revenue report.

Set up report to be delivered via email at 8:00 A.M. each morning.

11:00 A.M.

11:00 A.M.

Customer retention and rewards.

Set up my rewards program.

Post to social media reminding people about Double Points Tuesdays.

Offer “Lucky Cycle” rewards based on machine cycle usage.

12:00 P.M.

12:00 P.M.

Lunch with Partner to discuss new location at 6th & Cherry Street.

1:30 P.M.

1:30 P.M.

Review machine usage & custom cycle reports.

60lb washers always in use on Sat. & Sun. at 12th & Commerce St.

Increase prices on those days by $0.50.

2:45 P.M.

2:45 P.M.

Adjust online wallet reload.

Set parameters to $25 for customer convenience and increased sales.

STATE-OF-THE-ART MANAGEMENT, UNPARALLELED CUSTOMER CONVENIENCE

Speed Queen Insights gave this laundry owner more visibility so she could manage her business better.

RESSOURCES & DOWNLOADS

Tools to help you get the most from your Speed Queen Insights experience

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