BUSINESS MADE EFFORTLESS
Speed Queen® Insights opens up new worlds of efficiency and profitability for laundromat owners. Whether you have one store or fifty, Speed Queen Insights connects you to every aspect of your business and gives you the tools to attract and retain more customers.
CREATE A BETTER CUSTOMER EXPERIENCE
MOBILE PAYMENT TRANSFORMS CUSTOMER RELATIONSHIPS
Your customers expect more from a modern retail experience. More versatility. More convenience. Speed Queen Insights lets you meet—and exceed—their expectations with the Speed Queen app and Speed Queen Rewards. Since it’s fully integrated with your Speed Queen washers and dryers, there are no additional card readers to install and maintain.
EXPECTED MOBILE PAYMENT
Source: eMarketer, Nov. 2016
CONSUMERS WHO WOULD USE MOBILE WALLETS IF THEY COULD EARN LOYALTY REWARDS
Source: Points, Spring/Summer 2016
Disclaimer: Images shown for illustration purposes only. Actual screens may differ slightly.
STAY CONNECTED WITH YOUR CUSTOMERS
Take your business to new levels of efficiency and profitability with advanced analytics and customer data—all integrated into the same platform with the rest of your business management tools. Know how often each customer visits. Which machines they use. How they pay.
And use that information to increase your revenue through stronger customer relationships and a more rewarding laundry experience.
Advanced reporting and analytics
Track visits, rewards and stored value.
Integrated management platform
Streamline your business with machine, location and customer data in one place.
Simple and secure payment processing with PCI DSS compliance.
Issue refunds directly to online wallet for improved service and efficiency.
MAKE BETTER DECISIONS WITH BETTER DATA
Speed Queen Insights’ single-site solution gives you the tools to manage all of your laundromats more efficiently and profitably. Know which machines are busiest. Adjust pricing and set goals to maximize profits. It’s business made effortless.
RUNNING YOUR BUSINESS HAS NEVER BEEN SIMPLIER
IT'S ALL THERE. IN ONE PLACE. IN YOUR CONTROL
Speed Queen Insights lets your customers pay with the one thing they never leave home without—their smartphone—and it lets you run all of your laundromats from anywhere using a simple, intuitive website. With one partner and unmatched support, you get all the tools you need to make better business decisions.
Easily track and optimize financial and operational performance.
Single-source data and analytics for all machines and laundromats.
All upgrades will be bases on Speed Queen Insights platform.
Fast, easy installation
Factory-supported, with little to no downtime and no software to maintain.
Control your laundromats from anywhere.
Peace of mind
Support from the world leader in laundry solutions.
INTEGRATED TOOLS TO BUILD YOUR EMPIRE
Check daily revenue for each laundromat.
Compare to & update benchmark goals.
Subscribe to Store & revenue report.
Set up report to be delivered via email at 8:00 A.M. each morning.
Customer retention and rewards.
Set up my rewards program.
Post to social media reminding people about Double Points Tuesdays.
Offer “Lucky Cycle” rewards based on machine cycle usage.
Lunch with Partner to discuss new location at 6th & Cherry Street.
Review machine usage & custom cycle reports.
60lb washers always in use on Sat. & Sun. at 12th & Commerce St.
Increase prices on those days by $0.50.
Adjust online wallet reload.
Set parameters to $25 for customer convenience and increased sales.
STATE-OF-THE-ART MANAGEMENT, UNPARALLELED CUSTOMER CONVENIENCE
Speed Queen Insights gave this laundry owner more visibility so she could manage her business better.
RESSOURCES & DOWNLOADS
Tools to help you get the most from your Speed Queen Insights experience